Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
Information We Collect & The Way we Use
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive our catalog as well as updates on our new products and services.
You can access all your personally identifiable information that we collect online and maintain by logging in and clicking on "my account" in the above menu. We use this procedure to better safeguard your information.
We reserve the right to change this policy at any time by posting changes on this site. Your continued use of the resources on this site after changes are posted constitude your acceptance of this policy as modified by the posted changes.
We cannot guarantee that every item offered for sale online would actually be shipped right away as inventory can change significantly from day to day. In a rare case, an item may be in stock when you place your order and sold out by the time your order is processed. However, for any item which you place an online order and is found to be sold out at the time of processing, we will inform you by email & remove off the item from your order.
Pre-ordering and Buying High-end Collectibles from Fatcat Collectibles. As to ensure you secure your product before it is sold out, we, Fatcat Collectibles take a preorder deposit from you. When we take a cash deposit from you, that will mean it is a confirmed order unless the item is BADLY allocated by the manufacturer; in this instance, those who have ordered earlier will take priority over those who have ordered later. You will get to buy the item at the early bird price at the time of pre-order. An estimated 20% deposit is required for all preorders. As the seller, we will definitely fulfill your order. You are required to purchase your pre-ordered item when it arrives. Hence, a non-refundable and non-transferable deposit is required.
Any changes in orders or replacing orders must be done within 24 hours of placing orders.
Refund & Cancellation :-
If order cancelled NRD deposit will be forfeited.
Ordered products Can be cancelled within 24 hrs of eligible for full refund.
A processing charge of 4% will be deducted on cancellation requests placed outside the allowed timeline.
Exclusive Product Orders:- Full payments needed as exclusive products ordered instantly on same or following day.
For any manufacturing defect we do offer replacement for products. Collector’s need to ship product back for replacement with its original conditions.
if the box tampered or product damaged will not be applicable for replacement or refund.
(Sale Items cannot be exchanged, Replaced or refunded.)
To avoid replacement. we mostly sending products pics prior to shipping. Feel free to ask pics prior to on Whats App +919922555215 shipping.